Eternal Star Games LLC (hereafter referred to as "the company") does its best to be transparent about how users' personal data is protected and processed.
This policy will be updated to reflect any new regulatory or legal changes.
If you have questions or requests related to the privacy policy, you can contact the person in charge of personal data.
Controller Name: Eternal Star Games LLC
Email: dashby at EternalStarGames Subject: Privacy Policy
The company collects personal information legally. Types of data collected can differ by services used by the user.
Google or Apple user ID
Preferences
Customer support records
Information from participating in surveys or marketing
Other information shared directly by the user
Operating system information
Location
Device name
The company can collect information through cookies
Purchases made through the company's applications
Sales information
Transaction history
Payment information is processed through third-party payment processors and may include any or all of the above information plus bank account and/or credit card information
The company will not use, share, or sell a user's information without the user's direct consent. However, the company will provide information to the authorities upon request to verify payments and prevent fraud or illegal activities.
Information will be used to improve user experience and give access to the company's applications. Information will be used to administer rewards, surveys, and sweepstakes.
Data is used internally to further research and development.
Third-party processors will handle payment information to process payments and refunds.
Data is only retained for the minimum amount of time required for use of the company's services.
Users have the right to request the information stored by the company. The company will make this data easily accessible to the users. Contacting the company via email is the easiest way to obtain this information. In order to verify the user making the request, the company may need to request additional information, information requested in this way will only be utilized to identify the correct user.
Users have the right to request the information stored by the company be deleted. The easiest way to request a user's information be deleted is to contact the company via email. In order to verify the user making the request, the company may need to request additional information, information requested in this way will only be utilized to identify the correct user. Some information must be retained for a minimum period of time to remain compliant with legal and contractual obligations.